About B2SmartServices
We've been delivering world-class managed IT services and technical infrastructure solutions across 0+ countries, supporting enterprises in their digital transformation journey.
Company Overview
Building a Smarter, Resilient IT Infrastructure Globally
Corporate Profile
Incorporation Date
September 25, 2023
Company Number
15161573
Global HQ
Wasfi Al Tal Street 247, Tla Al Ali Khalda, Amman, Jordan
Alliance
B2 GROUP
Industry Classifications
- Wired and wireless telecommunications activities
- Information technology consultancy
- Other information technology service activities
Strategic Direction
Mission
To provide superior quality professional services that add tangible value to organizations and facilitate the professional growth of our collaborative team through excellence and innovation.
Vision
To be the trusted global partner of choice for enterprises seeking resilient operations, delivering 'On-Demand' expertise across borders.
Operating Philosophy
Delivering world-class customer service that consistently exceeds expectations while maintaining lasting, transparent relationships with clients and partners.
Core Focus Areas
Our Story
B2SmartServices was established with a singular mission: to provide enterprises with reliable, scalable, and innovative IT solutions that enable business growth on a global scale.
What started as a boutique managed IT services firm has evolved into a comprehensive IT infrastructure powerhouse, serving multinational corporations, mid-market enterprises, and government organizations across five continents.
Our journey is built on trust, expertise, and an unwavering commitment to client success. We've invested heavily in our teams, infrastructure, and technology to ensure we remain at the forefront of the IT services industry.
The principles driving our global excellence
24/7/365 Service Desk
Centralized command center providing round-the-clock incident management, monitoring, and multi-lingual support for global operations.
Field Engineering Network
A vast network of certified local engineers ready to deploy. We ensure boots-on-the-ground expertise within strict SLAs.
Regional Warehousing
Strategically located Forward-Stocking Locations (FSLs) and hubs to guarantee critical spare parts are available when needed.
Localized SLAs
Flexible Service Level Agreements including 24x7x4 and NBD (Next Business Day) options tailored to local business requirements.
Competitive Advantage
Why Enterprises Choose B2SmartServices
Our Location
Find us at our Middle East regional office
Industry Certifications
Trusted Partnerships & Professional Memberships
Service Industry Association
Professional Service Standards
ICO Registered
Data Protection & GDPR Compliance
UK Information Commissioner's Office